Services

Destination Development

With decades of destination development experience at regional, provincial, and national levels, we develop strategies, roadmaps, and plans tailored to each destination’s unique context. Our collaborative approach supports destination management organizations, communities, partners, and visitors, meeting each destination where it is on its place-making journey and co-creating the path forward.

Regenerative Tourism and Sustainability

Trained and experienced in many facets of sustainability in tourism, the team is able to lead assessments, develop strategies and tactical plans, engage teams, review and source certifications, and lead benchmarking and implementing best practice measures to reduce carbon emissions and quantify impact. We also guide policies that will promote the environmental, social and cultural stewardship and equitable growth of each destination.

Experience Development

We lead or support interdisciplinary teams to deliver experience development frameworks and visitor experience plans. Working closely with communities, we use regenerative principles and systems thinking to co-create strategies that offer visitors meaningful and memorable connections with your destination.

Partner Engagement and Facilitation

We practice a community-based tourism approach at each stage, taking the time and attention to ensure diverse voices are heard and integrated, and Indigenous voices are amplified. We are trained facilitators who are skilled in advancing participative approaches to stakeholder and community engagement, experience development and place making.

Research and Analytics

Through primary and secondary research, we understand the context around policy, visitor profiles, visitor motivation and behaviours, and visitation pressures to layer into the strategic planning process. We also work with you to identify key indicators and set targets in performance measurement.